Service Executive
Job Description
Job Title: Service Executive
Company: BeaconWorldofficial
Location: Ahmedabad
Experience: 2 to 3 Years
Qualification: Bachelor’s Degree
Job Overview:
BeaconWorldofficial is looking for a Service Executive to provide excellent customer support and ensure high levels of customer satisfaction. The role involves handling customer queries, resolving issues, and maintaining service quality.
Key Responsibilities:
Handle customer inquiries via calls, emails, and other channels
Resolve customer issues and provide timely solutions
Maintain customer records and service logs
Coordinate with internal teams for issue resolution
Ensure high customer satisfaction and service quality
Follow up with customers regarding service requests
Maintain proper documentation and reports
Adhere to company policies and service standards
Required Skills:
Strong customer service and communication skills
Ability to handle queries and resolve issues effectively
Problem-solving and conflict resolution skills
Familiarity with CRM tools and customer management systems
Basic computer knowledge (MS Office, email handling)
Time management and multitasking ability
Attention to detail and organizational skills
Positive attitude and customer-focused mindset
Eligibility Criteria:
Bachelor’s Degree in any relevant field
2 to 3 years of experience in customer service or support
Strong communication and interpersonal skills
How to Apply:
Email: hr@beaconworld.in
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