Assistant manager

Job Description

Title: Assistant Manager

Overview
We are seeking a proactive and reliable Assistant Manager to support daily business operations and assist the Manager in achieving organizational goals. The ideal candidate will help supervise teams, coordinate activities, and ensure smooth operations while maintaining quality, efficiency, and customer satisfaction.

Role & Responsibilities
Assist the Manager in planning, organizing, and monitoring daily operations
Supervise staff, assign duties, and ensure tasks are completed on time
Support team performance management and provide guidance when required
Help implement company policies, procedures, and operational standards
Coordinate with different departments to ensure smooth workflow
Monitor performance metrics and prepare basic reports for management
Handle customer or client queries and resolve issues professionally
Support inventory, scheduling, and resource management
Assist in training and onboarding of new employees
Step in for the Manager in their absence, as required

Education / Certification
Bachelor’s or Master’s degree in Management, Business Administration, or a related field
Relevant management or leadership certifications are a plus

Knowledge / Experience / Skills
Strong leadership and team coordination skills
Good communication and interpersonal abilities
Problem-solving and decision-making skills
Ability to multitask and work under pressure
Basic knowledge of operations, reporting, and documentation
Proficiency in MS Office and basic computer applications
Customer-focused and result-oriented mindset

Corporate Responsibility
All activities involving access to company systems, operational data, and staff information carry inherent risk. Employees are expected to follow company policies, maintain confidentiality, ensure operational integrity, and complete all required compliance and security training.

Send resume to:preeti.agarwal@sbfinfra.com