Technical writer

Job Description

One of our client is looking for a technical writer to join our team and create clear and concise documentation for our products. You will be responsible for producing high-quality user guides, manuals, tutorials, FAQs, release notes, and other technical content that helps our customers and users understand and use our products and services

effectively.

Responsibilities:

● Collaborate with product managers, developers, sales, marketing and other stakeholders to understand the features, functionality, and requirements of our products and offerings.

● Research, write, edit, and format technical documentation that is accurate, comprehensive, and easy to understand.

● Use various tools and platforms to create and publish documentation in different formats and media, such as HTML, PDF, Wiki, Excel and Online help, etc.

● Follow the documentation standards and best practices for style, tone, structure, and format.

● Review and update existing documentation to ensure it is up to date, consistent, and aligned with the product and service changes.

● Gather and incorporate feedback from customers, users, and internal teams to improve the quality and usability of the documentation.

● Manage multiple documentation projects simultaneously and deliver them on time and within budget.

Requirements:

● Bachelor’s degree in technical writing, communication, or related field.

● At least 5 years of experience in technical writing or documentation.

● Proficient in written and spoken English.

● Familiar with various documentation tools and platforms, such as Microsoft Word, Adobe Acrobat, MadCap Flare, etc.

● Experience with various documentation types and formats, such as user guides, manuals, tutorials, FAQs, release notes, etc.

● Knowledge of technical writing principles and best practices, such as grammar, style, tone, structure, format, etc.

● Ability to understand complex technical concepts and explain them in simple and clear language.

● Attention to detail, accuracy, and quality.

● Excellent communication, collaboration, and time management skills.

Benefits:

● Competitive salary and bonus package.

● Flexible working hours and hybrid work options.

● Health insurance and wellness programs.

● Learning and development opportunities.

● Fun and supportive work environment.