Front Desk Executive

Job Description

Job Title: Front Desk Executive

Job Overview:
The Front Desk Executive is responsible for providing exceptional customer service and administrative support at the front desk of a business or organization. They serve as the first point of contact for visitors and guests, handle incoming calls, and perform various administrative tasks to ensure the smooth operation of the front desk area.

Responsibilities:
– Greet and welcome visitors and guests in a professional and friendly manner.
– Answer and direct incoming phone calls to appropriate personnel.
– Provide information and assistance to visitors, clients, and employees.
– Maintain a clean and organized front desk area.
– Handle incoming and outgoing mail and packages.
– Schedule appointments and maintain appointment calendars.
– Assist with general office tasks such as filing, data entry, and record keeping.

Requirements and Skills:
– Minimum of 1 year experience in a similar role.
– Excellent communication and interpersonal skills.
– Strong customer service orientation.
– Proficiency in Microsoft Office applications.
– Ability to multitask and prioritize tasks effectively.
– Attention to detail and accuracy.
– Professional appearance and demeanor.
– High school diploma or equivalent.

Qualifications:
– 1 year of experience as a Front Desk Executive or in a related role.
– Strong organizational and time management skills.
– Experience working in a fast-paced office environment.
– Knowledge of office equipment such as multi-line phone systems and fax machines.