Desktop Support Engineer
Job Description
📧 How to Apply / Contact:
Email: gurvinkaur.sahani@allieddigital.net
Phone: 8976723901
Job Title: Desktop Support Engineer
Job Overview:
A skilled Desktop Support Engineer with 1-6 years of experience responsible for maintaining, upgrading, and troubleshooting hardware and software systems for end-users. This role involves providing technical support, resolving issues promptly, and ensuring smooth operations of desktop systems within an organization.
Responsibilities:
– Installing, configuring, and upgrading hardware and software components.
– Providing technical support to end-users for hardware and software issues.
– Troubleshooting hardware, software, and network problems.
– Performing routine maintenance on desktop systems.
– Collaborating with IT teams to resolve complex technical issues.
– Ensuring data security and system integrity.
– Documenting technical procedures and system configurations.
Requirements and Skills:
– Proven experience as a Desktop Support Engineer or similar role.
– Proficiency in Windows and Mac operating systems.
– Knowledge of hardware components and troubleshooting techniques.
– Familiarity with networking technologies and protocols.
– Strong problem-solving and communication skills.
– Ability to prioritize tasks and work independently.
– Certification in relevant IT fields (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician).
Qualifications:
– Bachelor’s degree in Computer Science, Information Technology, or related field.
– 1-6 years of experience in desktop support or IT helpdesk roles.
– Additional certifications in IT or related fields are a plus.
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