Customer Support Executive

October 23, 2024
12000 - 15000 / Month
Application deadline closed.

Job Description

Handle inbound or outbound customer calls and provide assistance on various inquiries.
Resolve customer issues efficiently and effectively while maintaining a high level of professionalism.
Document customer interactions and feedback accurately in the system.
Collaborate with team members to enhance the customer experience.
Follow up with customers to ensure resolution and satisfaction.
Maintain a thorough understanding of company products and services to effectively assist customers.
Meet or exceed performance targets in areas such as call handling time, customer satisfaction, and resolution rates.

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