Telecaller
Job Description
Job Description:
We are looking for a confident and customer-focused Telecaller to handle inbound and outbound calls, interact with customers, and provide information about products or services. The role involves following up on leads, addressing customer queries, and maintaining accurate call records while meeting daily calling and performance targets.
Key Responsibilities:
• Make outbound calls to potential customers
• Handle inbound customer inquiries professionally
• Explain products/services clearly and accurately
• Follow up with leads and maintain call records
• Achieve daily and monthly call targets
• Handle customer objections and queries effectively
• Update customer information in the system
Requirements:
• Good communication and convincing skills
• Basic computer knowledge
• Ability to work under targets
• Positive attitude and willingness to learn
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