Customer Support Specialist
Job Description
Here is the rewritten job description in a humanized version:
**Job Title:** Customer Care Executive – Voice Process & Backend Support (Documentation)
**Location:** Noida
**Experience:** 0-2 years (Freshers welcome to apply!)
**Type of Employment:** Full-Time
**Interview Method:** Face-to-Face Interviews (F2F)
**Joining Timeframe:** Immediate start available
**Salary:**
* For Hindi-speaking candidates: ₹13,000 – ₹15,000 per month (in-hand)
* For English-speaking candidates: ₹15,000 – ₹18,000 per month (in-hand)
**Job Summary:**
We’re looking for enthusiastic and customer-focused individuals to join our Voice Process team in the BPO sector. As a Customer Care Executive, you’ll be the first point of contact for our customers, handling calls and resolving issues to ensure a smooth customer service experience.
**Key Responsibilities:**
* Handle inbound and outbound customer calls with professionalism and courtesy
* Resolve customer issues by providing accurate information and effective solutions
* Maintain and update customer records in our system
* Ensure compliance with our company policies and quality standards
* Collaborate with team members to continuously improve service delivery
**Requirements:**
* Any Graduate degree
* 0-2 years of experience (Freshers welcome!)
* Language proficiency:
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