Customer Support Executive
Job Description
How to Apply:
Send your CV to: ayushi@moontechnolabs.com
Or call: +91 98982 55109.
Job Title: Customer Support Executive (Entry-Level)
Category: Customer Service / IT Support
Experience: 0–6 Months (Fresher)
(Salary will be discussed during your interview.)
Job Overview:
We are seeking a motivated and enthusiastic individual to join our team as a Customer Support Executive. In this role, you will be responsible for assisting customers with their inquiries and providing top-notch support to ensure a positive experience with our products and services. This is an excellent opportunity for a fresh graduate looking to kickstart their career in customer service.
Responsibilities:
– Respond to customer inquiries via phone, email, and chat in a timely and professional manner
– Assist customers with product information, troubleshooting, and issue resolution
– Maintain accurate records of customer interactions and transactions
– Collaborate with other teams to ensure prompt and effective resolution of customer issues
– Provide feedback on customer concerns and suggestions for improvement
Requirements and Skills:
– Bachelor’s degree in any field
– Strong communication skills, both verbal and written
– Excellent problem-solving abilities
– Ability to work well under pressure and handle challenging situations with a positive attitude
– Proficient in Microsoft Office applications
– Prior experience in customer service is a plus, but not required
If you are a proactive and customer-focused individual looking to start your career in customer support, we encourage you to apply for this exciting opportunity.
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