Customer Support Executive

Job Description

How to Apply:
Interested candidates can reach out via:

📞 Contact: 9243666363 (Ritika Jain)
📧 Email: ritikajainrj26@gmail.com

Job Title: Customer Support Executive

Job Overview:
As a Customer Support Executive, you will be responsible for providing effective customer service to clients through various channels like phone, email, and chat. Your primary goal will be to ensure customer satisfaction and address any inquiries or issues customers may have in a timely and professional manner.

Responsibilities:
– Responding to customer inquiries via phone, email, and chat
– Resolving customer complaints and issues in a professional and efficient manner
– Identifying and escalating priority issues to the appropriate channels
– Providing product information and assistance to customers
– Maintaining accurate and detailed records of customer interactions
– Collaborating with other team members to improve overall customer experience

Requirements and Skills:
– Excellent communication skills, both verbal and written
– Strong problem-solving abilities
– Ability to handle challenging customer situations with empathy and professionalism
– Attention to detail
– Ability to work in a fast-paced environment
– Basic computer skills and familiarity with customer support software
– High school diploma or equivalent; additional qualifications in customer service is a plus

If you are passionate about customer service and eager to learn and grow in a dynamic environment, we encourage you to apply for this entry-level Customer Support Executive position.