Customer Relationship Manager
Job Description
How To Apply”
Share Your CV By Email: hr@solspot.in
Job Title: Customer Relationship Manager
Salary” will be discussed during your interview.
Job Overview:
The Customer Relationship Manager is responsible for building and maintaining positive relationships with clients. They ensure that customer needs are met and that they have a positive experience with the company. This role requires strong communication skills, problem-solving abilities, and a customer-centric approach.
Responsibilities:
– Build and maintain strong relationships with clients
– Understand client needs and provide solutions
– Address client inquiries and issues in a timely manner
– Collaborate with internal teams to ensure customer satisfaction
– Track and analyze customer interactions and feedback
– Identify opportunities for upselling or cross-selling products or services
– Maintain accurate records of client interactions
Requirements Skill:
– Bachelor’s degree in Business Administration, Marketing, or related field
– 1 year of experience in a customer-facing role
– Excellent communication and interpersonal skills
– Strong problem-solving abilities
– Ability to prioritize and manage multiple tasks simultaneously
– Proficiency in CRM software and Microsoft Office suite
Qualifications:
– Bachelor’s degree in Business Administration, Marketing, or related field
– 1 year of experience in a customer-facing role
– Strong communication and interpersonal skills
– Proficiency in CRM software and Microsoft Office suite
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