Customer Care Executive
Job Description
How to Apply:
Interested candidates can share their updated CV via:
📧 Email: careers.recrute2@gmail.com
📱 WhatsApp: +91 6359244063 (Nirmit Ramani – HR)
Job Tittle: Customer Care Executive
Job Overview:
We are seeking a highly motivated and experienced Customer Care Executive to join our team. The ideal candidate should have at least 2 years of experience in customer service and be dedicated to providing excellent customer support and satisfaction.
Responsibilities:
– Responding to customer inquiries via phone, email, and chat in a professional and timely manner
– Resolving customer complaints and issues effectively and efficiently
– Providing information about products and services to customers
– Managing and updating customer accounts and records accurately
– Collaborating with other team members to improve overall customer experience
– Following up with customers to ensure their concerns are addressed and resolved
Requirements and Skills:
– 2 years of proven experience in customer service or a related field
– Excellent communication and interpersonal skills
– Strong problem-solving abilities and attention to detail
– Ability to remain calm and composed under pressure
– Proficient in using customer service software and systems
– Ability to work well in a team environment
Qualifications:
– High school diploma or equivalent required
– Additional certifications in customer service or related fields are a plus
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