Customer Care Associate
Job Description
Job Title: Customer Care Associate
Company Name: Truffle Systems
Experience: Fresher
Openings: 02
Apply By Email: info@trufflesystems.in
Contact Number: +91 987-969-1209
Job Summary
Truffle Systems is looking for friendly and customer-focused Customer Care Associates to handle customer queries and provide support. This role is ideal for freshers who want to start their career in customer service and client interaction.
Key Responsibilities
Handle customer calls, emails, or chats
Resolve customer queries and complaints professionally
Provide accurate information about products and services
Maintain customer records and update CRM systems
Follow up with customers to ensure satisfaction
Escalate complex issues to the concerned team
Maintain service quality and response time standards
Required Skills
Good verbal and written communication skills
Strong customer handling and listening ability
Problem-solving and query resolution skills
Basic computer and email knowledge
Patience, empathy, and professional attitude
Ability to work independently and in a team
Willingness to learn and grow
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