CRM Executive
Job Description
How to Apply
Interested candidates can share their CV at:
Email: hr@powerpalazzo.com
Contact: 9712324500
Job Overview
The CRM Executive will handle customer relationships, manage service requests, resolve issues, and ensure customer satisfaction.
Key Responsibilities
Manage customer interactions and maintain strong relationships.
Handle customer complaints, queries, and service requests.
Maintain customer database and communication records.
Coordinate with internal teams for faster resolution.
Ensure timely follow-ups and closure of customer issues.
Improve customer retention and satisfaction.
Requirements
Strong customer service background.
Excellent communication and interpersonal skills.
Ability to handle pressure and resolve conflicts.
Good documentation and reporting ability.
Skills Required
CRM Tools
Customer Handling
Issue Resolution
Communication Skills
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