Assistant Front Desk Manager
Job Description
How to Apply:
Send your resume to: mohd.alam@marriott.com
Job Title: Assistant Front Desk Manager
Company: Courtyard by Marriott
Location: Agra, Uttar Pradesh
Category: Hospitality / Hotel Operations / Front Office Management
Experience: Relevant experience in front office or guest relations preferred
Qualification: Degree/Diploma in Hotel Management or related field
Career Level: Mid-Level
Work Days: As per hotel industry standards (rotational shifts including weekends)
Gender: Open to all
Number of Openings: Not specified
Employment Type: Full-Time | On-site
Job Description:
Courtyard by Marriott, Agra is inviting applications from passionate and motivated hospitality professionals for the role of Assistant Front Desk Manager. This position is ideal for individuals looking to grow their career in guest service operations at an international hotel brand.
Key Responsibilities:
Oversee front desk operations and ensure a seamless guest experience
Supervise and train front office associates
Handle guest feedback, check-ins, check-outs, and room allocation efficiently
Coordinate with other departments to ensure guest satisfaction
Maintain operational standards in line with Marriott’s service values
Required Skills:
Excellent verbal and written communication
Strong interpersonal and leadership skills
Knowledge of front office systems (Opera or similar PMS)
Conflict resolution and customer handling
Team coordination and staff supervision
Attention to detail and ability to work under pressure
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