Customer Support
Job Description
Job Title: Customer Support Executive
Company Name: Saawahi IT Solution LLP
Location: Ahmedabad
Experience: Fresher to 4 Years
Email: hiring@saawahiitsolution.com
Job Overview
Saawahi IT Solution LLP is looking for a Customer Support Executive to handle customer queries, provide timely solutions, and ensure a smooth customer experience. The role involves interacting with customers and resolving issues efficiently.
Job Responsibilities
• Handle customer queries via calls, emails, and chat
• Provide accurate information and resolve customer issues
• Maintain professional and positive communication
• Record and track customer interactions
• Coordinate with internal teams for issue resolution
• Follow up with customers to ensure satisfaction
• Maintain service quality and response time
Required Skills
• Strong communication and interpersonal skills
• Ability to handle customer queries professionally
• Problem-solving and decision-making skills
• Familiarity with CRM tools like Zendesk or Freshdesk
• Basic computer knowledge (MS Office, email handling)
• Attention to detail and multitasking ability
• Positive attitude and willingness to learn
Eligibility Criteria
• Bachelor’s degree in any relevant field
• Fresher to 4 years of experience in customer support
• Good communication skills required
How to Apply
Send your resume to: hiring@saawahiitsolution.com
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