Customer Care Associate
Job Description
Job Title: Customer Care Associate
Company Name: Truffle Systems
Experience: Fresher
Education: Graduate
Apply: info@trufflesystems.in
Contact: +91 987-969-1209
Job Overview
Truffle Systems is looking for enthusiastic and customer-oriented Customer Care Associates to join our team. The candidate will be responsible for assisting customers, handling inquiries, and ensuring a smooth and positive customer experience.
Key Responsibilities
Handle customer queries through phone, email, or chat
Provide accurate information about company products and services
Resolve customer complaints and escalate issues when necessary
Maintain records of customer interactions and feedback
Follow up with customers to ensure their issues are resolved
Maintain a professional and customer-friendly approach during interactions
Coordinate with internal teams to resolve customer concerns
Required Skills
Strong verbal and written communication skills
Good listening and customer handling skills
Problem-solving and complaint resolution ability
Basic computer knowledge (MS Office / CRM tools)
Ability to manage multiple customer queries
Positive attitude and customer-focused approach
Eligibility Criteria
Graduate in any discipline
Freshers can apply
Good communication skills in Hindi and basic English
Ability to work in a team environment
Send your CV to: info@trufflesystems.in
Contact: +91 987-969-1209
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