Customer Support Executive
Job Description
How to Apply:
Share Your CV By Email📧: hr6@reliablefirst.com
Contact📲: 7486039388
Job Tittle: Customer Support Executive
Freshers: â‚ą2.2 LPA (Approx. â‚ą15,000 in hand before deductions)
Experienced (1+ years): â‚ą2.5 LPA (Approx. â‚ą17,000 in hand)
Job Overview:
We are seeking a proactive and detail-oriented Customer Support Executive to join our team. As a Customer Support Executive, you will be responsible for providing excellent service to our customers, addressing their inquiries and concerns in a professional and timely manner.
Responsibilities:
– Answering customer inquiries via phone, email, and chat
– Assisting customers with product information and troubleshooting
– Resolving customer complaints and issues effectively
– Escalating unresolved problems to the appropriate department
– Keeping accurate records of customer interactions and transactions
Requirements:
– Excellent communication skills, both verbal and written
– Strong problem-solving abilities
– Ability to work well in a team environment
– Basic computer proficiency
– Willingness to learn and adapt to new processes
Qualifications:
– High school diploma or equivalent
– No prior experience required; on-the-job training will be provided
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