US Onboarding Specialist
Job Description
How to Apply:
Share your CV by email at: ayushi.saxena@sgsconsulting.com
Or WhatsApp your profile at: 9109910167
Job Title: Customer Support
Experience: Fresher – 2 Years
Salary will be discuss during on your interview.
Job Overview:
We are seeking a dependable and experienced Customer Support representative to join our team. The ideal candidate will have 2 years of relevant experience in providing exceptional customer service, resolving inquiries, and ensuring customer satisfaction. The Customer Support representative will play a key role in maintaining positive relationships with our valued customers.
Responsibilities:
– Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
– Provide information about products, services, and policies.
– Resolve customer complaints and issues effectively and efficiently.
– Maintain accurate records of customer interactions and transactions.
– Collaborate with other teams to ensure customer needs are met.
Requirements:
– Proven 0-2 years of experience in a customer support role.
– Excellent communication and interpersonal skills.
– Strong problem-solving abilities.
– Ability to multitask and prioritize in a fast-paced environment.
– Proficiency in using customer support software and other related tools.
Qualifications:
– High school diploma or equivalent required.
– Additional certification in customer service or related field is a plus.
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