IT Support Officer
Job Description
How to Apply:
📧 Send your updated resume to: hr3@sterlinghcare.com
đź“ž Contact: 7083267230
Job Title: IT Support Officer
Salary will be discuss during on your interview.
Job Overview:
We are seeking an experienced IT Support Officer to provide technical assistance and support to staff and users within our organization. The ideal candidate will have at least 2 years of experience in IT support roles and possess a strong knowledge of computer systems, networks, and software applications.
Responsibilities:
– Respond to IT support requests and provide timely resolution to technical issues.
– Install, configure, and troubleshoot hardware and software systems.
– Maintain and manage IT inventory, including equipment and software licenses.
– Collaborate with team members to implement IT projects and upgrades.
– Provide training and assistance to staff on IT systems and applications.
Requirements & Skills:
– Bachelor’s degree in IT or related field.
– Minimum of 2 years of experience in IT support roles.
– Strong knowledge of computer hardware, software, and networks.
– Excellent problem-solving and communication skills.
– Ability to work independently and prioritize tasks effectively.
Qualifications:
– Bachelor’s degree in IT or related field.
– IT certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus.
– Experience with help desk software and remote desktop support tools.
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