Customer Support Executive
Job Description
How to Apply’
Share Your CV: sahi@sunergeoindiacorporation.com
Contact Details: 9643776923
Job Title:Customer Support Executive
Job Overview:
We are seeking a motivated individual to join our team as a Customer Support Executive. The ideal candidate will provide assistance to our customers, resolve their queries and issues, and ensure excellent customer satisfaction.
Responsibilities:
– Answer customer inquiries through various channels such as phone, email, and chat.
– Resolve customer complaints in a professional and friendly manner.
– Provide information about products and services to customers.
– Document and maintain records of customer interactions and transactions.
– Collaborate with other team members to improve overall customer experience.
Requirements Skill:
– Excellent communication skills, both verbal and written.
– Ability to multitask and prioritize tasks effectively.
– Strong problem-solving and decision-making skills.
– Customer-oriented attitude with a desire to help others.
– Familiarity with customer support software and systems is a plus.
Qualifications:
– High school diploma or equivalent.
– Previous experience in customer service is preferred but not required.
– Proficiency in MS Office applications.
– Ability to adapt to a fast-paced work environment.
– Willingness to learn and grow in the customer support field.
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