Customer Support Executive
Job Description
Interview Details:
Mode: Face-to-Face (F2F)
Venue: A-19, 2nd Floor, Qdigi Services Ltd, Sector-59, Noida
Contact Person: Shubham Kumar
Contact Number: +91 83289 77633
Email:support@qdigi.in
Job Title: Customer Support Executive
Company: Qdigi Services Ltd.
Location: Sector-59, Noida
Experience Required: 6 months to 6+ years
Salary Range: ₹15,000 – ₹22,000 per month
Employment Type: Full-time, In-office
Key Responsibilities:
Handle inbound and outbound customer calls and queries effectively
Resolve customer complaints in a professional and timely manner
Provide accurate, valid, and complete information using the right tools and processes
Maintain customer records by updating account information
Ensure high levels of customer satisfaction through excellent service
Coordinate with internal departments to resolve customer issues
Follow communication procedures, guidelines, and policies
Required Skills:
Good English communication skills (verbal and written)
Experience in the customer service or call center industry
Ability to stay calm and work under pressure
Problem-solving and decision-making skills
Basic computer proficiency
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