Customer Support Executive

Job Description

📩 Apply Now:
Email: hiring.buddyhr@gmail.com
Contact: 74285 45968

Job Title: Customer Support Executive

Job Overview:
The Customer Support Executive will be responsible for providing excellent customer service to clients via phone, email, and chat. They will address inquiries, resolve issues, and ensure customer satisfaction at all times. The ideal candidate will have 3 years of experience in a customer support role.

Responsibilities:
– Respond to customer inquiries and provide timely and accurate information
– Resolve customer complaints and issues in a professional manner
– Maintain a high level of customer satisfaction through effective communication
– Coordinate with other teams to ensure swift resolution of customer concerns
– Document customer interactions and feedback for future reference

Requirements:
– Proven experience as a Customer Support Executive or similar customer-facing role (3 years minimum)
– Excellent communication and interpersonal skills
– Strong problem-solving abilities and customer-oriented approach
– Ability to multitask and prioritize in a fast-paced environment
– Proficiency in CRM software and help desk systems

Qualifications and Skills:
– Bachelor’s degree in Business Administration or related field
– Proficient in Microsoft Office suite
– Strong attention to detail and organizational skills
– Ability to work independently and as part of a team
– Prior experience in the telecommunications industry is a plus

If you meet the above requirements and are passionate about delivering exceptional customer service, we would love to hear from you!