Customer Relationship Executive
Job Description
How to Apply:
đź“© Email your resume to: hrvidushi.prohike@gmail.com
Job Description: Customer Relationship Executive
Job Overview:
As a Customer Relationship Executive, you will be responsible for building and maintaining strong relationships with customers to ensure satisfaction and retention. You will serve as a point of contact for customers and handle their inquiries, issues, and requests in a timely, professional manner.
Responsibilities:
– Respond to customer inquiries via phone, email, and in person.
– Address and resolve customer issues or complaints effectively.
– Maintain updated knowledge of products or services to provide accurate information to customers.
– Build rapport with customers to promote loyalty and retention.
– Collaborate with other team members to improve overall customer experience.
– Analyze customer feedback and data to identify areas for improvement.
– Assist in generating new business opportunities through customer referrals.
Requirements and Skills:
– Excellent communication and interpersonal skills.
– Ability to multitask and prioritize tasks effectively.
– Strong problem-solving abilities and a customer-centric approach.
– Proficiency in Microsoft Office and CRM software.
– Attention to detail and a proactive attitude.
– Bachelor’s degree in Business Administration or relevant field.
Join our team and kickstart your career as a Customer Relationship Executive!
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