BPO Executive
Job Description
How to Apply:
📧 Email: akusunny.23@corpone.in
📞 HR Contact: Sunny – 6305449597
Job Title: BPO Executive
Job Overview:
We are seeking a skilled and experienced BPO Executive to join our team. The BPO Executive will be responsible for managing client accounts, handling customer inquiries, and ensuring quality service delivery. The ideal candidate will have at least 2 years of experience in the BPO industry with a strong focus on customer service and communication.
Responsibilities:
– Manage client accounts and build strong relationships
– Handle customer inquiries via phone, email, and chat
– Ensure prompt and accurate resolution of customer issues
– Monitor and improve customer satisfaction levels
– Collaborate with internal teams to meet client requirements
– Provide regular updates and reports to management
Requirements and Skills:
– Bachelor’s degree in Business Administration or related field
– Minimum of 2 years of experience in a BPO or customer service role
– Strong communication and interpersonal skills
– Excellent problem-solving abilities
– Proficient in Microsoft Office suite
– Ability to work in a fast-paced environment and multitask effectively
Qualifications:
– Bachelor’s degree in Business Administration or related field
– Minimum of 2 years of experience in a BPO or customer service role
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